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Start with employer, builder, account, payment, or safety help. Global help content is separate from China help content.
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Start with your role, then use account, payment, or safety help for common issues. You can switch anytime.
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Common issues
Account help
Login, role selection, wrong dashboard access, logout, and session reset.
Open this helpPayment help
PayPal checkout, orders, entitlement grants, admin repair, and refund exceptions.
Open this helpSafety help
Scams, fake profiles, off-platform pressure, harassment, privacy exposure, and reporting.
Open this helpWhere to start
- Employers should review company setup, verification, members, job posting, applicants, messages, posting credits, and featured placement.
- Builders should review profile setup, resume access, case studies, applications, saved jobs, messages, notifications, and job alerts.
- Account help covers login, role selection, wrong dashboard access, logout, and session reset.
- Payment help covers PayPal checkout, order status, entitlement grants, admin-handled repair, and refund exceptions.
- Safety help covers scams, fake profiles, off-platform pressure, harassment, privacy exposure, and reporting.