AI Jobs

This role builds Airbnb customer support AI systems including chat and voice assistants. It uses agentic architecture, RAG, SFT, reinforcement learning, distillation, LLM evaluation, testing automation, feedback learning, and guardrails.

This role builds customer-facing and internal support applications, including an LLM-backed chatbot. It focuses on next-generation customer care, LLM-powered support experiences, technical leadership, and scalable product systems.