Support

Tell the platform where you are blocked

This is the AIBuilderTalent support desk for hiring, onboarding, orders, conversations, access, accessibility, and safety issues. Choose a scenario and send a focused brief.

Support inbox

support@aibuildertalent.com

The generated brief is the handoff. Send it as-is, then add links, screenshots, or order details.

Hand this to platform support

Pick the exact context. The handoff brief below tells support what to inspect and what you need next.

support@aibuildertalent.com

Ready for support handoff

Orders and posting credits

Use this for payment confirmation, missing credits, order status, entitlement repair, or refund review.

Context selected

Support checks evidence

Platform action or reply

CompanyOrderPosting creditPayment

Brief to send

To: support@aibuildertalent.com
Subject: Order and posting credit support - please review

Handling scenario: Orders and posting credits
Related objects: Company / Order / Posting credit / Payment

Please add:
- Company name:
- Order ID:
- Payment or checkout reference:
- Current order state:
- What you need the platform to handle next:
- Receipt or payment time:

Platform will check first:
- Order ID and payment reference
- Credit or entitlement state
- Whether this is confirmation, repair, or refund review

Safety note: Do not send full card numbers, payment passwords, or private financial credentials.

Platform checks first

Order ID and payment reference
Credit or entitlement state
Whether this is confirmation, repair, or refund review

Do not send full card numbers, payment passwords, or private financial credentials.

Open mail app

Before sending

Start with the object link

A job, Builder, company, order, application, or conversation link lets support find the context quickly.

Payment needs proof

For orders or posting credits, include company name, order ID, payment reference, and receipt when available.

Keep sensitive data out

Do not send IDs, passwords, verification codes, bank cards, or backend credentials.

Preparing the latest content.

To: support@aibuildertalent.com Subject: Order and posting credit support - please review Handling scenario: Orders and posting credits Related objects: Company / Order / Posting credit / Payment Please add: - Company name: - Order ID: - Payment or checkout reference: - Current order state: - What you need the platform to handle next: - Receipt or payment time: Platform will check first: - Order ID and payment reference - Credit or entitlement state - Whether this is confirmation, repair, or refund review Safety note: Do not send full card numbers, payment passwords, or private financial credentials.